Urban Arrow Consumer Service Center

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Urban Arrow Consumer Service Center

General info and procedures

General info and procedures

Learn about our procedures, certifications and awards won.

Warranty procedure

How can I claim warranty for my Urban Arrow?

General procedures

I have ordered my Urban Arrow, when will my bike be delivered?

General information

How often should I do service check-ups at my dealer for my Family or Shorty bike?

Where can I find the frame number of my Urban Arrow bike?

There are different parts on my Urban Arrow than those specified on the spec sheet, how did that happen?

I am from the US and want to buy an Urban Arrow - What should I do?

Why would I buy an Urban Arrow?

How long does it take to fully charge my battery?

Where can I buy an Urban Arrow, or Urban Arrow accessories?

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