Urban Arrow Consumer Service Center

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Urban Arrow Consumer Service Center

The Family

The Family

Find useful information on the best-selling Urban Arrow cargo bike, the Family

General

What is the size of the seat post clamp / seat post of the Urban Arrow Family?

In which colors is the Urban Arrow Family available?

What is the maximum weight on the Urban Arrow Family seatpost/saddle?

How can I best prevent theft of my Urban Arrow Family?

How many children can I carry in the box?

What is the maximum load I can transport in the front of my Urban Arrow Family?

What is the range of my Urban Arrow Family on a fully charged battery?

What are the differences between the various motor set-ups of the Urban Arrow Family?

Warranty on Urban Arrow Baby seat 'Maxi Cosi' adapter

What are the differences between Bosch Ebike System 2 (BES2) and Bosch Ebike Smart System 3 (BES3)?

What are the warranty conditions for the different parts of the Urban Arrow Family?

Is the suspension front fork also compatible with other Family bikes?

Is it possible to order a new EPP box and have it fitted to the Urban Arrow?

Can I lease an Urban Arrow in North America?

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Specifications

Urban Arrow Family - Specifications

From and until what age can I cycle with my children on my Urban Arrow?

How big is the box of the Urban Arrow Family?

What are the dimensions and (use) specifications of the Urban Arrow Family cargo bike?