- Urban Arrow Consumer Service Center
- General info and procedures
- General information
Can the Bosch eBike drive unit / motor be repaired?
Maintenance and minor repairs to the drive unit can be carried out by specialist dealers. This can include, for example, use of a drive unit repair kit, relubrication or the replacement or retrofitting of bearing protection rings. If a major fault is detected, the motor will be picked up from the dealer by Bosch. Whether a repair is possible is decided individually in each case. In some cases, we remanufacture the drive units during a service case. This means that the drives that qualify following appropriate testing are reconditioned and, after a final test, are made available to the customer again with full functionality. This is part of our sustainability strategy and contributes to the reuse of non-defective components.