Urban Arrow Consumer Service Center

Do you have questions about the saddle of your Urban Arrow? Click here.

Learn about general specifications, procedures and processes.

The next icon on the road

Find useful information on the best-selling Urban Arrow cargo bike, the Family

Find useful information on the Urban Arrow Shorty

Here you will find information on the accessories.

Find everything related to Urban Arrow's very own Internet of Things solution, Urban Arrow Connected.

Here you will find tips and advice on the use and maintenance of the Family.

Find useful information on the Urban Arrow Cargo L and XL bikes.

Find useful information on the Urban Arrow Tender bike.

A register of issues for which Urban Arrow issued a recall or rework order to its clients.