The Enviolo Hub of my Urban Arrow Family is broken, what can I do?

For replacement parts and repairs, you can contact the dealer where you purchased your bicycle from or any Urban Arrow dealer nearby. We work together with our dealers to provide you with the best service close to your home. They can repair your bike and know your bike the best. They can also check if this malfunction concerns a warranty case.

For malfunction of the Enviolo hub, your Urban Arrow dealer will be in contact with Enviolo directly. Enviolo provides the warranty service of their parts themselfs and not Urban Arrow based on contractual agreements