The saddle of my Urban Arrow Family is broken, what can I do?

For replacement parts and repairs, you can contact the dealer where you purchased your bicycle from, or any Urban Arrow dealer nearby.

We work together with our dealers to provide you with the best service close to your home. They can repair your bike and know your bike the best! They can also check if this malfunction concerns a warranty case. Let them double check if the position of the new saddle is right.

Sometimes the saddle comes a bit loose from the seat post and it changes position along your rides, that can create a leverage effect of the metal parts of the saddle and this a dangerous situation. You can check this yourself as well once a month to be sure everything is still in place.