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How does a Connected Urban Arrow work?

 

With Urban Arrow Connected you protect your Urban Arrow cargo bike against theft and get access to numerous smart features. In addition, with Urban Arrow Connected you can use the specially designed Connected bike insurance in cooperation with some insurers. These insurances offer 24/7 breakdown and recovery service. 

Connected insurers via the dealer are:

- ANWB/Unigarant (NL)
- Kingpolis (NL)
- ENRA (NL+BE)

Personal insurers (via the app)

  • Laka (NL+BE+DU+DK+A)


Urban Arrow Connected consists of two parts. The physical Connected GPS-module and the Urban Arrow App.


The Connected GPS-module 

Thanks to the Connected GPS module, which is hidden deep inside the cargo bike, you and your Urban Arrow are connected to GPS, Internet and Bluetooth. The GPS module (valued at €399) will no longer be built into our bikes as standard from January 2026 but will be available as an accessory. This module is installed in your bike by the Urban Arrow dealer. The module is available for €399 in combination with a 4-year data subscription. After this period, connectivity can optionally be renewed annually.

The Urban Arrow App

Is the Connected GPS-module built in? Then download the Urban Arrow app on your smartphone. Then you make the link between the Connected GPS-module and the Urban Arrow app. The Urban Arrow App is available for IOS and Android devices 

The main features* of the app are:

  • Digitally lock your bike (Motion sensor alarm via App)
  • Track the live location of your bike
  • Real-time insight into battery percentages
  • The remaining range of your bike per assistance module
*Most of the above functionalities are currently only available for the Urban Arrow Family Active Line. For the other Family models with the Bosch Smart System, unfortunately not all features are yet visible in the Urban Arrow app. In the app, you can currently see the location of your bike, track your bike in case of theft and receive notifications when your bike is moving. Still want all the insights? Then download the Bosch Flow app. All functionalities will be available the beginning of 2025 for all our Family models. 

In combination with the Connected insurance

  • Report theft
  • Insurer's investigation service + recovery service
  • 24/7 Roadside assistance via the app 


Compatibility

Urban Arrow Connected can be fitted to all Urban Arrow Family and Shorty models from model year 2019 onwards, with the exception of the Urban Arrow Family Anniversary Edition.